Frequently Asked Questions
Why book a tour with us?
We are locals who are passionate about our region. Our company is female led and 100% locally owned.
You’ll experience the best of the region, meet interesting locals and leave with unforgettable memores. Guaranteed!
We are experienced in hosting International tours through our complimentary company, Red Door Tours.
Can we choose which places to visit?
Select a custom experience and we’ll collaborate to plan your ultimate day out. Of course, the final itinerary will depend on availability.
Are the tours suitable for locals?
Definitely! We love to welcome locals and we are sure you’ll discover something new. Who doesn’t love a day out with good food and wine?!
Are the tours suitable for children?
Certainly, please select the custom tour option and we’ll organise the perfect day for your family.
Can I shop while on the tour?
Of course. We’ll share our favaourite shops!
Can you accommodate food allergies?
We can cater for most food preferences and allergies. Please check prior to booking.
Is the food locally sourced?
Yes, where possible, we source local food and love sharing this knowledge with guests. We are passionate about supporting local growers, producers and manufacturers.
Do you offer tours for large bus groups?
Yes, we can provide a guide who will showcase Orange. Please contact Nicole for further information.
Do you offer tours of Orange for corporate groups?
Yes, we can customise the perfect tour. Contact Nicole and she’ll be happy to help.
Do you offer gift vouchers?
Yes, give the gift of an experience with a voucher redeemable for any tour. Perfect for foodies, locals and visitors. Vouchers are available online from $100 to $1000
What if the weather is not ideal?
All tours operate rain, hail or snow! It is impossible to cancel a tour at the last minute due to circumstances beyond our control. Bring a jacket and your sense of humour!
How many people will be on the tour?
We specialise in small group tours. Our walking tours have up to 10 guests.
We can cater for larger groups. Please contact Nicole to discuss.
Are the tours inclusive?
Yes, we welcome everyone. If you are concerned about your ability to join the tour, please contact us prior to booking.
Will I need to sign a waiver?
Yes, our insurance company requires all guests over the age of 18 to sign a waiver. If you choose not to sign, you will not be able to participate in the tour and no refund will be given.
What if I need to cancel?
Please read our terms and conditions and notify in writing.
Got a question or want to enquire about last-minute availability? Call Nicole 0402 650 190